Prevent Chargebacks Before They Happen
Solid is enrolled in VMPI as an authorized third-party facilitator. We cover TOP-20 US issuers and coverage is growing, accounting for 95%+ US online shoppers with Visa cards. Using our direct connection to VISA and issuing banks, we assist merchants on the very first stages of the dispute-resolution process. Receive dispute alerts before those are initiated and build up your refund process to prevent chargebacks. We protect you from the following dispute types:
Fraud from EMV Liability Shift Counterfeit, EMV Liability Shift Non-Counterfeit, Card Present, Card Absent and the Visa Chargeback Monitoring Program.
Processing-related disputes for Late Presentment, Incorrect Transaction Code, Incorrect Currency, Incorrect Account Number, Duplicate Processing, Paid by Other Means, and Invalid Data.
Consumer Disputes for Merchandise / Services Not Received, Cancelled Recurring, Not as Described or Defective Merchandise / Services, Counterfeit Merchandise, Misrepresentation, Credit Not Processed, Cancelled Merchandise / Services, Original Credit Transaction Not Accepted, Non-Receipt of Cash or Load Transaction Value.
Authorization-related disputes for Card Recovery Bulletin, Declined Authorization, and No Authorization.
Although this dispute category is retired with VCR (April 2018), these transactions are where the cardholder cannot identify either the merchant, the purchase, or both. If unknown, you can estimate 10-25% of your fraud volume.